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All though Pure Sims is a one stop shop we also offer IT Support to our clients. Sometimes you may come across a little problem that you can’t quite solve yourself or you can’t find the solution on the internet. 

Our IT Support Team are always happy to help you with your problems. No matter how big or small you problem is, we offer a trouble shooting service where we hope to pin point and diagnose the problem making your life hassle free. We are pretty much on call and can nine times out of ten get back to you within a few hours.

We have a great team behind this program and with 10+ years involvement within this industry only means that dealing with the unique problems related to simulators that not your normal IT Support haven’t come across. This means that we can normally solve your issue a lot fast, whether that’s from your hardware or software all through the Team Viewer platform.

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  • 0 - 30 Mins

  • GBR20Session
    • Data Protection Privacy
    • Remote Connect Support
    • User Required to be present
    • User must have Discord (Download here)
    • Assist in new PC Setup
    • Download Required software
    • Optimising Graphics Card

Most Popular
  • Per Hour

  • GBR40Session
    • Flexible if exceeds an hour
    • Data Protection Privacy
    • Remote Connect Support
    • User Required to be present
    • User must have Discord (Download here)
    • Assist in new PC Setup
    • Download Required software
    • Optimising Graphics Card

  • Monthly Subscription

  • GBR100Mon
    • Maximum of 5 sessions allowed
    • Data Protection Privacy
    • Remote Connect Support
    • User Required to be present
    • User must have Discord (Download here)
    • Assist in new PC Setup
    • Download Required software
    • Optimising Graphics Card